Brockville pet licensing

Why license?

In accordance with local laws, pet licences are mandatory in the City of Brockville. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the City of Brockville to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

How to license

Online

The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!

Renew my pet's licence

My pet has a licence, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with the City of Brockville before.

License now

In-person

In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:

Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

Brockville City Hall
1 King St. W., Brockville, ON K6V 7A5

Mail

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the cheque should be made out to, where it should be mailed, and any required supporting documentation.

Pet licence form

Download Application Form

Phone

If you're unable to complete your pet's licence online, you can contact our Customer Care team for assistance. Please note that licences are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
We can accept credit cards and Visa/Mastercard debit cards for payment.

DocuPet Customer Care: 1-855-249-1370
Hours of Operation:
Monday-Saturday: 9:00 AM - 9:00 PM EST (excluding holidays)
Sunday: 11:00 AM - 7:00 PM EST

Licence fees & details

Pet licences are required for all dogs living in the City of Brockville. They must be renewed every year prior to the expiration date. Licences expire exactly 365 days from the start date of the licence. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.

Dog Licences
Dog Licences	Not Microchipped	Microchipped
Sterilized	$34.00	$17.00
Sterilized - Senior's Rate	$24.75	$12.25
Fertile	$58.00	$29.00
Fertile - Senior's Rate	$40.75	$20.25

Cat Licences
Cat Licences	Fee
Voluntary Cat Licence	$18.00

A replacement tag is available for a $6.00 fee.
Voluntary cat licences are available in the City of Brockville. Although not required, licensing your cat is a great way to help ensure their safety.
When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.
A fine up to $65 may be charged for failing to comply.
Pet owners must be 60 or older to qualify for senior citizen rates.
Discounted licence rates are available for dogs with microchips.

Frequently asked questions

PROGRAM AND PARTNERSHIP

Why is DocuPet in Brockville?

The City of Brockville and DocuPet have partnered up to offer an enhanced Pet Ownership Program for Brockville residents. The DocuPet solution includes online licence payments, pet tag distribution, customer service, renewal notice distribution, and community awareness campaigns. Pet owners must now license through the DocuPet program in order to secure a Brockville pet licence.

LICENSING OPTIONS, DATES, AND LOCATIONS

Where can I license in person?

You may license in person at the City of Brockville located at 1 King St W in Brockville.

When can I renew my pet's license?

You may renew your pet's license within 90 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

What jurisdictions does the City of Brockville provide licensing services for?

The City of Brockville provides licensing services for the following areas: City of Brockville

What is the refund policy on licenses?

Refunds may be granted if your pet has passed away, provided the request is submitted within 30 days of the license purchase date. After this period, we’re unfortunately unable to process a refund.

Do licences need to be renewed annually?

Licences are required to be renewed prior to the expiration date each year.

I need a kennel license, what do I do?

Please visit the City of Brockville in person as kennel licensing is not processed through DocuPet. They are located at 1 King St W in Brockville.

When does my pet's licence expire?

Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.

FEES AND FINES

What is the fine for not licensing a pet?

A fine up to $65 may be charged for failing to comply.

What is the fee for licensing?

Visit this page for licensing options and fees.

What is the senior citizen age requirement?

Those aged 60 and older may qualify for a senior citizen rate.

Is there a discount for licensing multiple pets?

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

My pet qualifies for the service animal rate. What do I do?

Please visit the City of Brockville in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

PET INFORMATION AND PROFILES

Does my licence transfer if I am moving?

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

MUNICIPAL INFORMATION AND BYLAWS

Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)

Please get in touch with the City of Brockville at 613-342-8772.

Are there any restricted breeds?

Unless your dog was obtained prior to DOLA coming into place, the following breeds are banned: Pit Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and American Pit Bull Terriers.

Where can I find information about the pet licensing bylaw?

Visit this page for information on licensing bylaws.

HELP DESK

Still have a question that you have not been able to answer?

Visit our DocuPet Help Desk for more information.