the City of Brockville

Why License?

In accordance with local laws, pet licences are mandatory in the City of Brockville. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the City of Brockville to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

Check out the ways you can license your pet below and feel good knowing that 100% of licensing revenue funds are given to the City of Brockville to support important animal welfare initiatives helping to improve your community.

What will you need?

Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.

Payment

We securely process payment online and accept all major credit and debit cards as forms of payment.

How to License

  • Online
  • In-person
  • Mail
  • Phone

The fastest and easiest way to license or renew is right here. You’ll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it’s super easy!

Renew my pet's licence

My pet has a licence, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with the City of Brockville before.

License now

In person licensing is available at the following location(s) however it’s important to know you will still receive your tag in the mail:

Don’t forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

Brockville City Hall:

Brockville City Hall
1 King St. W., Brockville, ON K6V 7A5

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and .that it is free of any errors otherwise your registration may not be successfully processed The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.

Pet licence form

Download Application Form

If you’re having trouble licensing online and need to get your registration processed in a hurry, you can give our customer care team a call and they may be able to process your pet license over the phone. Note that we can only accept credit cards and Visa/Mastercard debit as payment.

DocuPet Customer Care: 1-855-249-1370
Hours of Operation: Monday-Saturday (excluding holidays) from 9:00am-9:00pm EST

Licence Fees

Pet licences are required for all dogs living in the City of Brockville. They must be renewed every year prior to the expiration date. Licences expire exactly 365 days from the start date of the licence. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.

Dog Licences Not Microchipped Microchipped
Sterilized $34.00 $17.00
Sterilized - Senior's Rate $24.75 $12.25
Fertile $58.00 $29.00
Fertile - Senior's Rate $40.75 $20.25
Cat Licences Fee
Voluntary Cat Licence $18.00
Sterilized Dog
Microchipped $17.00
Microchipped - Senior's Rate $12.25
Not Microchipped $34.00
Not Microchipped - Senior's Rate $24.75
Fertile Dog
Microchipped $29.00
Microchipped - Senior's Rate $20.25
Not Microchipped $58.00
Not Microchipped - Senior's Rate $40.75
Voluntary Cat Licence
All Cats $18.00

A replacement municipal tag is available for a $6.00 fee or at no additional charge when you license your pet.

Voluntary cat licences are available in the City of Brockville. Although not required, licensing your cat is a great way to help ensure their safety.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

A fine up to $65 may be charged for failing to comply.

Pet owners must be 60 or older to qualify for senior citizen rates.

Discounted licence rates are available for dogs with microchips.

Frequently Asked Questions

Jump to Category

PROGRAM AND PARTNERSHIP

The City of Brockville and DocuPet have partnered up to offer an enhanced Pet Ownership Program for Brockville residents. The DocuPet solution includes online licence payments, pet tag distribution, customer service, renewal notice distribution, and community awareness campaigns. Pet owners must now license through the DocuPet program in order to secure a Brockville pet licence. 

LICENSING OPTIONS, DATES, AND LOCATIONS

Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.

You may license in person at the City of Brockville located at 1 King St W in Brockville.

You may renew your pet's license within 90 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

The City of Brockville provides licensing services for the following areas: City of Brockville

Refunds may be granted for a licence if a pet passes or is returned within 30 days of the licence purchase.

Licences are required to be renewed prior to the expiration date each year.

Please visit the City of Brockville in person as kennel licensing is not processed through DocuPet. They are located at 1 King St W in Brockville.

FEES AND FINES

Please visit the City of Brockville in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

Visit this page for licensing options and fees. 

A fine up to $65 may be charged for failing to comply.

Those aged 60 and older may qualify for a senior citizen rate.

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee. 

PET INFORMATION AND PROFILES

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

MUNICIPAL INFORMATION AND BYLAWS

Visit this page for information on licensing bylaws.

Please get in touch with the City of Brockville at 613-342-8772. 

Unless your dog was obtained prior to DOLA coming into place, the following breeds are banned: Pit Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and American Pit Bull Terriers.

HELP DESK

Visit our DocuPet Help Desk for more information.