Ready to renew your pet licence?

First, Let's Fetch Your Record

!

If you have previously licensed a pet with Brockville, we likely have your record on file.

We may send unnecessary messages to you if you purchase a new licence instead of renewing the existing one!

There are FOUR ways we can find your existing licence record. Please select the option that is easiest for you.

I Have Registered Online with DocuPet Before

Email

Password

Forgot your password?
I Have An Activation Code from a Letter or Email

If you’ve received an email or letter from us with an Activation Code, simply enter it along with your postal code below.

Access Code

Postal Code

I didn't find anything!

Please make sure you are using the postal code as found in the letter or email you received. Call us at 1-855-249-1370 if you require assistance.
I Will Use My Pet’s Tag Number

You can locate your licence record using your pet's tag number.

Tag Number

Pet Name

Postal Code

Phone Number

I didn't find anything!

Please make sure you typed everything correctly! Call us at 1-855-249-1370 if you require assistance.
I’ll Just Call You

Call our Toll Free Number for help renewing your licence between 9:00 am and 8:00 pm Eastern Time, Monday to Friday (holidays excepted).

1-855-249-1370

This page, might be helpful when you’re on the line with us.